I ordered the sight knowing the tool needed to adjust the sights was not included. I assumed since they were selling the product that maybe they had thet tool for sale or could tell me where to get one. I copied and paste the response below..
On Tue, Dec 2, 2025, 11:45 AM Customer Support wrote:
The only tool is a allen key to fasten the site and that was included in the box.
It clearly says elevation tool not included. What does that mean.
Here where they blew me off:
On Tue, Dec 2, 2025, 12:21 PM Customer Support wrote:
Paul,
This means that this tool is not included and we do not sell it sorry.
No more help provided.
Be careful buying here because there information is limited in my opinion.
The sights are cheap enough that if i cannot get a tool i will just pitch the sights and move on.
The bottom line is i assumed they would be able to help and they clearly cannot.
Thanks, Not happy customer:
Paul
Hi Paul,
Thank you for your feedback and for bringing this to our attention. We apologize for any inconvenience and misunderstanding regarding the tool needed to adjust the sights. We understand your frustration and we will make sure to clarify this information for future customers. In the meantime, we are going to send you our a new flip up sight that has no need for tools to adjust and is a much better sight. We should the new sight online by the 8th and will also ship one our to you for FREE! We value your business and want to make sure you are satisfied with your purchase. Please let us know how we can help. Thank you.
Best, Customer Service