STORE CREDIT POLICY

Store Credit Policy

Customers may choose FULL STORE CREDIT instead of a refund or cancellation. Store credit is issued for the full eligible purchase amount, with NO 15% cancellation fee.

Store Credit:

  • Expires one (1) year from the date issued.
  • Must be used in a single transaction toward in-stock items with a combined value equal to or greater than the store credit amount.
  • Cannot be split across multiple purchases or applied to previous purchases.
  • Is not transferable or redeemable for cash.
  • Requires the customer to pay any difference if the selected item costs more than the credit.
  • Is forfeited upon use if the selected item costs less than the available credit; no remaining balance will be issued.

Store credit cannot be applied to returned items. Eligible returns are subject to a 30% restocking fee and must meet all of the following conditions:

  • The product is in its original, undamaged condition.
  • The box is unopened and unaltered.
  • All original packaging and included components are present.

Items that have been opened, used, damaged, modified, returned without original packaging, or otherwise altered may not qualify for a refund.

By accepting store credit, the customer acknowledges the one-year expiration date and agrees that the transaction is final. Once store credit is issued and accepted, it cannot be converted into a cash or payment-method refund, and the customer is no longer eligible for a refund or cancellation under the original transaction.

Disclosure: This store credit is issued as a customer-service accommodation in place of a refund or cancellation and is not a purchased gift card or gift certificate. Terms are subject to applicable federal and state law. Where applicable law requires different treatment, the law will control.